ISAG 2010

Cancellation Policy

All cancellations must be sent in writing or e-mailed to the ISAG 2010 Secretariat:

Cancellation of Registration
Cancellations received on or before 1st June 2010 - an administration fee of £50 will be due and will be deducted from any refund issued.

Cancellations received after 1st June 2010 - full payment is due and no refunds will be issued. Name changes are permitted.

Cancellation of City Centre Hotel Accommodation
Cancellations received before 1st June 2010 – no penalty.

Cancellations received after 1st June 2010 or non-arrival – hotels will deduct from your credit card an amount up to the value of the duration of the stay booked. A reduction in the number of nights booked will be treated as a cancellation by the hotel and the hotel will be entitled to take payment from the card provided.

Cancellation of Onsite University Accommodation
No refunds will be given.

Insurance
The organisers do not accept any responsibility for individual medical, travel or personal insurance. Delegates are strongly advised to have their own travel insurance policies.